🎉 WE GIVE AWAY 1 FREE ORDER PER DAY
You place your order between August 1 and 21
Every week we raffle 7 orders among all those of that week
If yours is chosen, we refund your money ✨
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AeroPress Clear Pink Coffee Maker
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Orders over €45 FREE gift
Product details
Shipping and returns
- Free 24/48h shipping on purchases over €30 and subscriptions over €15.
- Our Promise. If you don't like the coffee, we will exchange it for free
ABOUT DFRNT
DFRNT. Movement: Change the Coffee Culture
Coffee does not have to be commercial, low quality, or harmful to the planet. With DFRNT., we take the step towards specialty coffee without overpaying, enjoying fresh and healthy coffee while caring for the environment.
YOUR COFFEE, BUT BETTER
Switch to higher quality coffee without paying more.
Enjoy freshly roasted coffee, natural and with an exceptional flavor. There's no need to settle for low-quality commercial coffee. With DFRNT., you make the leap to authentic and healthy coffee.
- 100% organic coffee, natural, without preservatives or colorants.
- Recent and controlled roasting. We roast the coffee in Madrid, close to you, shortly before shipping.
- We have the SCA Certificate which verifies our quality.
Switch to higher quality coffee without paying more.
Enjoy freshly roasted coffee, natural and with an exceptional flavor. There's no need to settle for low-quality commercial coffee. With DFRNT., you make the leap to authentic and healthy coffee.
- 100% organic coffee, natural, without preservatives or colorants.
- Recent and controlled roasting. We roast the coffee in Madrid, close to you, shortly before shipping.
- We have the SCA Certificate which verifies our quality.
FLAVOR AND QUALITY GUARANTEED
Recently and carefully roasted for coffee at its best.
A freshly roasted coffee makes the difference. That is why, at DFRNT., we control the temperature and roasting process to extract the best flavor, without preservatives or additives.
- ✔ Fresh coffee, freshly roasted.
- ✔ Temperature controlled for a perfect roast.
- ✔ 100% natural, organic and ecological.
FAIR PRICE AND EASY PURCHASE
Specialty coffee without overpaying.
We make sure to offer the best coffee at the best price by eliminating intermediaries. This way you pay a fair price for an exceptional coffee, and you buy it simply, without complications.
- ✔ We eliminate intermediaries to offer more quality for less.
- ✔ Easy and fast purchasing process.
- ✔ Different coffees for every taste, find yours in seconds.
SUSTAINABILITY AND SOCIAL COMMITMENT
We take care of the planet and support those who need it most.
We don't just care about coffee, but also the impact we leave on the world. We work with sustainable suppliers and support initiatives that create positive change.
- ✔ Recyclable packaging and responsible processes.
- ✔ Suppliers that meet sustainability criteria.
- ✔ We support women at risk of social exclusion.
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Let customers speak for us
Specialty coffee lovers recommend us
We solve your doubts
Can I order ground coffee?
Of course! You can select the ground coffee option in the "How do you want it?" button. However, we recommend buying it in beans and grinding it just before preparing it to maintain all its properties.
What is your roasting process like and how does it differ?
Our roasting process is artisanal and carried out by expert roasters. The roasting date is indicated on the back of the package, which guarantees its freshness and quality.
Does coffee lose quality once the bag is opened?
Yes, once opened, coffee begins to lose aroma and flavor. Our 250g airtight bags are designed to keep the coffee beans fresh. We recommend storing it in a dry place away from sunlight.
When will I receive my Dfrnt coffee?
Orders for products in stock placed before 1:00 PM will be shipped the same day as long as it is a business day. Otherwise, they will be shipped the next business day.
The delivery time from that moment is 24-48 hours. If the delivery time is delayed, it could be due to unforeseen circumstances with the courier or the delivery service.
We work with express shipping agencies: SEUR, Correos Express, and CTT. When your order is shipped, you will receive a notification where you can track the shipment.
Can my order be delayed?
The delivery time is 24-48 hours. If the delivery time is delayed, it could be due to unforeseen circumstances of the delivery person or the courier service.
If we are unable to deliver your order on the estimated date, we will send you the tracking number with the order tracking details.
What to do if your shipment is marked as delivered but you have not received it?
If your order appears as delivered but you have not received it, we suggest that you contact us so that we can check the shipping status with the transport company.
Allergies or intolerances
Our coffee is 100% natural and specialty, without additives. The notes of hazelnuts, nuts, or other flavors mentioned in the descriptions are only flavor descriptors and do not indicate the presence of those ingredients in the coffee.
Return policy
At DFRNT., we strive to ensure our customers' satisfaction. If the coffee is not to your liking, we offer a free exchange for another product from our brand.
If you prefer to make a return, please note the following conditions:
1. COFFEE AND MATCHA
- Free exchange if you don't like it, with a bag at least ¾ full (1 per customer/order).
- Returns are not accepted if the package was opened or consumed.
- If the package is unopened, you can return it within 14 days. The customer assumes the shipping costs.
2. ACCESSORIES AND OTHER PRODUCTS
- Only returns are accepted, no exchanges.
- The product must be unused, in its original condition, and with intact packaging.
- The customer assumes the shipping costs.
3. PROCESS
- Contact info@dfrnt.coffee with the order number and reason.
- The return address will be provided and, if desired, a label (cost: €3.99, deducted from the refund).
- You can also send the product on your own.
4. EXCEPTIONS
If the product has a manufacturing defect or suffered a logistical error, DFRNT COFFEE will cover the return shipping costs.
5. REFUNDS
The refund will be processed within a maximum of 14 days from the receipt and inspection of the product, using the same payment method.
