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-22% Discount on Coffee, Packs, and Matcha
Use the coupon: SANVALENTIN
Pack Easy House Matcha Ceremonial (30g)
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Our Promise. If you don't like the coffee, we'll change it for you for free.
Free shipping 24/48h on purchases over 30€
MAKE THE BEST MATCHA AT HOME
Descripción:
We solve your doubts
When will I receive my Matcha Dfrnt?
Orders for products in stock placed until 1:00 p.m. will be shipped the same day as long as it is a business day. Otherwise, they will be shipped the next business day.
The delivery time from that moment is 24-48 hours. If the delivery time is delayed, it could be due to unforeseen circumstances of the delivery person or the courier.
We work with express shipping agencies: SEUR, Correos Express and CTT. When your order ships, you will receive a notification where you can track the shipment.
Can my order be delayed?
Delivery time is 24-48 hours. If the delivery time is delayed, it could be due to unforeseen circumstances of the delivery person or the courier.
In the event that we cannot deliver your order on the estimated date, we will send you the locator with the order tracking details.
What to do if your shipment appears delivered but you have not received it?
If your order appears as delivered but you have not received it, we suggest that you contact us so that we can review the status of the shipment with the shipping company.
Allergies or intolerances
Our matcha is 100% natural, with no additives.
Return policy
Return policy
At Dfrnt, we want you to enjoy every cup. If the coffee is not to your liking, we will exchange it for free for another one of our products.
If instead of an exchange you wish to make a return, please keep the following in mind:
- Only changes in coffee or matcha are allowed. Accessories cannot be exchanged, only returned.
- The return is at the customer's expense, including shipping costs.
- It is necessary to provide proof of the return once completed.
- The product must be unused, in its original condition, and with its packaging intact.
- If the product has a manufacturing defect or damage caused by our logistical error, we will cover the shipping costs.
- The refund will be processed only after receiving and reviewing the returned product.
For any inquiries, please contact us at info@dfrnt.coffee.
