International Coffee Day: Curiosities
October 1st is celebrated as International Coffee Day, a date proclaimed in 2015 by the International Coffee Organization (ICO) to pay tribute to this universal beverage. The reason for choosing...
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A New Coffee Culture
DFRNT.MOVE
There is a movement that seeks to transform the way we enjoy coffee. It goes beyond the commercial, betting on quality, sustainability, and justice.
This movement connects those who value an authentic coffee, freshly roasted and respectful of the planet. A coffee that supports responsible practices and doesn't cost more than necessary.
It's much more than a trend; it's a change in coffee culture.
Quality and sustainability
At Dfrnt, we offer high-quality specialty coffees.
Our coffee, grown at high altitudes with sustainable practices, is handpicked and sun-dried.
Roasted in Madrid, it scores over 85 points on the SCA scale. Enjoy its exceptional flavor, aroma, and quality.
Dfrnt Values
Freshness of freshly roasted coffee:
We roast our coffee near you, so you can experience the most intense and fresh aroma possible.
Fair prices:
We eliminate intermediaries to offer you the best coffee at an affordable price.
Let customers speak for us
Why DFRNT?
featured recipe
How to make a Frappé Coffee?
Frappé coffee is a refreshing drink made with coffee, served over ice and topped with foam. Beat the heat with a refreshing espresso frappé, prepared with simple ingredients. A touch...
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We solve your doubts
Can I order ground coffee?
Of course! You can select the ground coffee option on the "How do you want it?" button. However, we recommend buying it in beans and grinding it just before preparing it to preserve all its properties.
What is your roasting process like and how does it differ?
Our roasting process is artisanal and carried out by expert roasters. The roasting date is indicated on the back of the package, which guarantees its freshness and quality.
Does coffee lose quality once the bag is opened?
Yes, once opened, the coffee begins to lose aroma and flavor. Our 250g airtight bags are designed to keep the coffee beans fresh. We recommend storing it in a dry place away from sunlight.
When will I receive my Dfrnt coffee?
Orders for products in stock placed by 1:00 PM will be shipped the same day as long as it is a business day. Otherwise, they will be shipped the next business day.
The delivery time from that moment is 24-48 hours. If the delivery time is delayed, it could be due to unforeseen circumstances involving the delivery person or the courier service.
We work with express shipping agencies: SEUR, Correos Express, and CTT. When your order is shipped, you will receive a notification where you can track the shipment.
Can my order be delayed?
The delivery time is 24-48 hours. If the delivery time is delayed, it could be due to unforeseen circumstances involving the delivery person or the courier service.
In case we are unable to deliver your order on the estimated date, we will send you the tracking number with the order tracking details.
What to do if your shipment is marked as delivered but you have not received it?
If your order shows as delivered but you have not received it, we suggest that you contact us so we can check the shipping status with the carrier.
Allergies or intolerances:
Our coffee is 100% natural and specialty, with no additives.
The notes of hazelnuts, nuts, or other flavors mentioned in the descriptions are only flavor descriptors and do not indicate the presence of those ingredients in the coffee.
Return Policy
At DFRNT., we strive to ensure our customers' satisfaction. If the coffee is not to your liking, we offer a free exchange for another product from our brand.
If you prefer to make a return, please note the following conditions:
1. COFFEE AND MATCHA
- Free exchange if you don’t like it, with a bag at least ¾ full (1 per customer/order).
- Returns are not accepted if the package was opened or consumed.
- If the package is unopened, you can return it within 14 days. The customer assumes the shipping costs.
2. ACCESSORIES AND OTHER PRODUCTS
- Only returns are accepted, no exchanges.
- The product must be unused, in its original condition, and with intact packaging.
- The customer assumes the shipping costs.
3. PROCESS
- Contact info@dfrnt.coffee with the order number and reason.
- The return address will be provided and, if desired, a label (cost: €3.99, deducted from the refund).
- You can also send the product on your own.
4. EXCEPTIONS
If the product has a factory defect or suffered a logistical error, DFRNT COFFEE will cover the return shipping costs.
5. REFUNDS
The refund will be processed within a maximum of 14 days from the receipt and inspection of the product, using the same payment method.
